Shipping
Welcome to the Sinners Club: Save yourself some money buy direct at www.thirteensins.co.uk
ThirteenSins ship world wide.
Please allow 3-5 working days for most UK orders and up to 5 Weeks for International orders.
Postage costs are as follows
UK: Applied at checkout - Postage times are from dispatch, Turn around times on times will be detailed on item listing. Postage fees are set by Royal Mail.
International: Applied at checkout - Postage times are from dispatch. Please note import fees and duties may apply on international orders. ThirteenSins are not liable for any import duties on products purchased. we are unable to issue refunds or replacements to items held at customs due to unpaid fees.
Unfortunately due to GPSR rules within the EU we are unable to ship to Europe at this time.
Please ensure you enter the correct shipping information when ordering. ThirteenSins cannot be held responsible for incorrectly entered details.
We are not liable for any loss or damage of items in the post. Any purchases sent by Royal may 2nd class are only covered up to £20, select this postage option at your own risk. Tracking is only available if selected at checkout.
Returns
We’re sure you’ll love your purchase! However, if you wish to return or exchange an item, please reach out to us through our contact page.
Please note that we can only accept returns or exchanges for items in perfect condition—unused, unworn, and in their original packaging.
Be sure to include your full name, address, and order number inside the package.
Returns must be made within 21 days of receiving your order.
Refunds are issued for product costs only. Shipping fees are non-refundable.
Returns are at your own expense and risk. We recommend using a tracked service and keeping proof of postage.
ThirteenSins is not responsible for lost or damaged returns; you’ll need to follow up with the courier service you used.